Delivery & returns

Last updated: 8 October 2026

Delivery

UK delivery is free on every order, with no minimum spend. We currently deliver to addresses in the United Kingdom only.

We aim to dispatch orders within 2 working days. Orders are sent by Royal Mail, and delivery usually takes 2 to 3 working days after dispatch. We'll email you when your order has been sent.

If your order hasn't arrived within 10 working days of dispatch, please email contact@pulseandpine.co.uk and we'll look into it straight away.

Cancelling and returning an order

You have the right to cancel your order within 14 days of receiving it, without giving a reason. To cancel, email contact@pulseandpine.co.uk with your name and order details.

Because food supplements are consumables, we can only accept returns of tubs that are unopened and still sealed, in the condition you received them. For health and hygiene reasons we cannot take back a tub once the seal has been broken, unless it's faulty (see below).

Please send the tub back within 14 days of telling us you want to cancel. You are responsible for the cost of returning it. We'll refund the price of the product, and the standard delivery you paid for if you paid for it, within 14 days of receiving the tub back, to the card or payment method you used.

Faulty or incorrect items

If your order arrives damaged, faulty or not what you ordered, email us with a photo and your order details. We'll replace it or refund you, including return postage. This doesn't affect your statutory rights.

Contact

Pulse & Pine, 88 Oxbarn Avenue, Wolverhampton, WV3 7HG
contact@pulseandpine.co.uk